Q) Which of the following tools can be used to deploy Windows Vista, to find problems compatibility of the hardware?
a) Upgrade Advisor
b) Aero window
c) Task Manager
d) Device Manager
Q) Which of the following is the general location of the CMOS battery in the laptop?
a) under the keyboard
b) For removable hard drive
c) Under the removable disk CD
d) Behind the laptop battery
Q) Which of the following describes a computer, HDD LED lights up, but the mouse does not respond, but the computer is not responding? multiple-choice
a) the computer is locked
b) Windows Update works
c) The computer is in safe mode
d) Reset button stuck
Q) The client reports that the network printer does not print the documents. The technician successfully pings to the IP-address of the printer. Which of the following could be the problem? (Choose two).
a) The network cable is not connected.
b) Toner printer.
c) Gateway Address on the printer correctly.
d) The printer is out of paper.
e) The spooler is not functioning.
Q) The technician connects a USB device into the computer. In the system tray displays a message stating that the device is installed, but can not work properly. Which of the following is the most likely cause of this message?
a) The device you must update the firmware.
b) The device requires the installation of an updated driver.
c) The connected device is too slow for the USB port speed.
d) The device is not compatible with your version of Windows.
Q) User declares that an inkjet printer for printing on documents veins. Which of the following will solve this problem?
a) Use a clean version of the printer.
b) Replace the printer cable to transmit data.
c) Print a Demo page from the printer.
d) Reinstall the drivers.