Become an AWS Call Center Telecom Engineer and learn one of the employers hard to find requested skills of 2021.
This is the most comprehensive, yet straight-forward course for the AWS Call Center Bootcamp from zero to hero on Udemy! Whether you have never programmed a Call Center solution before, already know the basics of AWS Connect or Call Center administration, or want to learn about the advanced Artificial Intelligence (AI) features in AWS Connect, this course is for you! In this course, we will teach you AWS Connect which would help you kick start your career in the AWS cloud. This would also help small, mid, and even large-size companies to retire on-prem call centers and potentially make a move to the cloud call center. Just for a side note Amazon one of the largest organizations on the planet runs their entire call center on AWS connect so if Amazon could do then other companies as well.
AWS Scripts and ChatBot Files are included with this course under the Udemy Resource section.
We cover a wide variety of topics, including:
By the end of this course, you will be confidently implementing AWS Call center solution as an alternative to Cisco, Asterisk, Avaya, Five9, NiceInContact, Aspect, Talkdesk, Genesys, 8×8, Serenova, EvolveIP, Telecom System, and many more.
You’ll Also Get: